Returns & Refund Policy
We offer a product return policy for our customers. You have the option to request a return within 3-5 business days following the receipt of your product. Should you need to initiate a return, please reach out to our customer service team at email@example.com.
Please note, the acceptance of returns is contingent on the product's warranty terms. We only accept returns in cases of quality issues that we are unable to resolve. Unsolicited returns, not based on quality concerns, are ineligible for a refund.
For your return to be processed, the item must be in its original, unused condition and housed in its original packaging. Additionally, we require a receipt or proof of purchase for the return. Please refrain from sending the item directly back to the manufacturer.
In the event of a quality-related issue, please email us at firstname.lastname@example.org detailing the problem. If our technical team needs to evaluate the item, we will inform you and arrange for its return, followed by providing a replacement product. You can contact us for the appropriate warehouse return shipping address based on your location.